Shipping Policy
This policy is designed to help you understand our shipping policies and procedures. Please read it carefully before placing an order in our store.
Shipping Countries:
This shipping policy applies to the following countries: Australia.
Average Delivery Time for All Our Packages:
Cutoff time 22:00 (GMT+02:00) Eastern European Standard Time (Riga).
Order processing time 1-2 business days (Monday-Friday).
Delivery time 6-12 business days (Monday-Friday).
We use following shipping parties:
- Australia Post
- DHL
- FedEx
- UPS
- Aramex Australia
Lost or Returned Package?
If a package is lost or cannot be delivered for logistical reasons, we will always send a new package before proceeding with refunds or returns.
Shipping Costs
Free shipping! We cover the shipping costs for every order. All our products are delivered to your home, 100% free of charge. No minimum order quantity is required.
Please Note:
Like many other online shops, we are very busy, and delays can occur. Please take this into account when placing your order. We will do our best to ship your order as quickly as possible.
If you have questions about when your order will be shipped, please email us. Our service team will be happy to assist you.
Still have questions? Contact us:
Company name: Pawdome
Address: Kaijas street 3, Ogre, LV5001, Latvia
Email: info@pawdome.com
Phone: +37126512399
Contact Form: Click here
Customer Service Hours:
Monday to Friday: 09:00 to 18:00
We will respond to your inquiry within 24 hours during working days.